“We Don’t Just Sell Robots. We Keep Them Running”

Reliable robots mean reliable business. Kecom offers full-service maintenance and repair solutions so your automation never stops working for you.

Our Approach

Restore robot to optimal working condition

Full system health check (hardware & software)

Sensor calibration status review

Battery efficiency and charging diagnostics

Connectivity and firmware analysis

Error code review and log retrieval

Restore robot to optimal working condition

Replace worn or damaged components (e.g., brushes, wheels, nozzles)

Repair internal wiring, boards, or power systems

Update or reinstall software and firmware

Clean and realign sensor arrays

Battery and motor replacement (if needed)

Ensure all systems are operating correctly after repair or service

Run full cleaning cycle simulations

Test navigation and obstacle avoidance systems

Validate battery life and power management

Confirm software functions (e.g., app control, scheduling, reporting)

Test performance against cleaning benchmarks

Return robot to service-ready status in the field

Final system setup and calibration

Optional customization (e.g., cleaning schedules, route mapping)

On-site or remote deployment support

User training (if needed)

Documentation handover

Quick & Reliable

We are available 24/7 via fax, email or telephone

Basic Care


Quarterly checks

software updates

phone support

Per month 

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Premium

Monthly checks

 software updates

phone support

automation Testing

24/7 monitoring

priority support

annual battery service

Uptime guarantee,

unlimited service calls

loaner robot

Per month 
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On-Demand


Pay-per-repair, no monthly fees 

Per month 

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“Our promise is simple: We keep your robots running, so you can keep your business moving.”

Innovation


Own the technology, control the future. With our Innovation Plan, you purchase our autonomous surface-cleaning robots outright for your enterprise. This option is ideal for organizations that want full ownership of their equipment, maximum long-term ROI, and the freedom to manage their own cleaning operations.


  • One-time purchase of the robot
  • Standard 12-month limited warranty included
  • Optional extended support & maintenance plans available


BUY NOW

Bundled service

Stay ahead without the upfront cost. Our RAAS Bundled Service Plan provides the robot, software, training, and ongoing maintenance as part of a simple monthly subscription.

  • Flexible monthly or annual subscription prices
  • Full service package: installation, training, and preventative maintenance
  • Automatic software updates and remote monitoring
  • Priority service response and replacement units if needed
  • Scales easily as your business grows


SCHEUDLE NOW

LEASING


A balanced path between ownership and service. With our Leasing Plan, you gain access to our advanced robotic systems with low monthly payments and the option to own at the end of the term.



  • Affordable monthly lease payments
  • Includes on-site deployment and staff training
  • Standard warranty throughout the lease term
  • Option to upgrade or purchase at lease completion


APPLY TODAY

Interested in our services? We’re here to help!

We want to know your needs exactly so that we can provide the perfect solution. Let us know what you want and we’ll do our best to help.

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